Prioritizing the Key Actors of an Organization for Business Excellence Using the Efficient Interpretive Ranking Process

Flexibilities are involved in the process of decision-making. They offer much freedom choice terms selection suitable actors who interact with dynamic environment organization. This paper presents a systematic and holistic approach to ranking key responsible for business excellence an The study highlights area where organization should focus on achieving desired excellence. It portrays outcome form that top management is most influential actor since it formulation vision/mission along setting plant quality targets, cost-saving manpower planning, policy energy-saving. Top followed by cross-function teams (CFTs) government India (GOI) interaction various processes. novelty this case utilizes qualitative interpretive tools analysis, which does not require statistical knowledge produce outcomes, results easy understand. reported consensus studies conducted using quantitative like Analytic Hierarchy Process (AHP), Technique Order Preference Similarity Ideal Solution (TOPSIS), total structural modelling (TISM), etc. calculation, interpretation, dissemination general public shopfloor employees.